COA accreditation

Foothill Family Achieves National Re-Accreditation

PASADENA, Calif. – Foothill Family has achieved national accreditation through the New York-based Council on Accreditation (COA). Serving the San Gabriel and Pomona Valleys, Glendale, and Burbank through programs supporting mental health care, early childhood development, school-based behavioral health, and youth and family services, Foothill Family employees committed more than a year and countless hours to earn accreditation.

Organizations pursue accreditation to demonstrate the implementation of best practice standards in the field of human services. COA evaluated all aspects of Foothill Family’s programs, services, management, and administration.

“Foothill Family considers national re-accreditation through COA to be a tremendous achievement,” said Steve Allen, Foothill Family Chief Executive Officer. “As a trusted leader in behavioral healthcare, we are proud to be recognized as a provider that successfully adheres to high performance standards and delivers top-quality care to its clients.”

COA accreditation is an objective, independent, and reliable validation of an agency’s performance. The COA accreditation process involves a detailed review and analysis of an organization’s administration, management, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce. COA accreditation demonstrates accountability in the management of resources, sets standardized best practice thresholds for service and administration, and increases organizational capacity and accountability by creating a framework for ongoing quality improvement.

To achieve COA accreditation, Foothill Family first provided written evidence of compliance with the COA standards. Thereafter, a group of specially trained volunteer peer reviewers confirmed adherence to these standards during a series of on-site interviews with trustees, staff and clients.

Based on their findings, COA’s volunteer-based Accreditation Commission voted that Foothill Family had successfully met the criteria for accreditation for the maximum term through 2023.

An endorsement of COA and the value of its accreditation process is reflected in it being named by the U.S. State Department as the sole national independent accrediting body under the Hague Convention on Intercountry Adoption to accredit intercountry adoption service providers. In addition, COA is the only national accreditor designated by the U.S. Department of Defense to develop accreditation standards and processes for human service programs provided to military personnel and their families.

Founded in 1977, COA is an independent, not-for-profit accreditor of the full continuum of community-based behavioral health care and social service organizations in the United States and Canada. More than 2,000 organizations — voluntary, public, and proprietary; local and statewide; large and small — have either successfully achieved COA accreditation or are currently engaged in the process. Presently, COA has a total of 47 service standards that are applicable to over 125 different types of programs. To learn more about COA, please visit www.COAnet.org.

Founded in 1926, Foothill Family empowers children and families to achieve success in relationships, school, and work through community-based services that advance growth and development. Through its leadership in supporting at-risk populations in Southern California, the agency has earned a reputation for providing high-quality services aimed at achieving brighter futures in which individuals and families thrive, communities are strengthened, and generations are enriched. Programs include mental health and school-based services for children, a focus on early childhood development and parent education, youth and family services ranging from programs for pregnant and parenting teens to prevention and treatment for child abuse, domestic violence, and elder abuse. For more information, please call (626) 993-3000.